不一样的机遇
加入不一样的滙业，成就不一样的事业
「以人为本，用人唯才」是滙业财经集团的经营理念，集团亦以汇聚金融服务精英及培育专业人才为己任。若您希望在事业上有所突破，尽展所长，诚邀您加入不一样的滙业，发展不一样的事业。
为配合集团私人银行及财富管理业务发展，集团现有以下工作机会，请将个人资料、履历及申请职位，电邮或邮寄至本集团:
澳门
滙业银行股份有限公司
人力资源及培训部
地址: 澳门岗顶前地滙业银行行政中心3楼
电话 :
(853) 8796 9620
Senior Relationship Manager
Responsibilities
- Implement business plans to achieve sales targets and business growth
- Solicit new business for the branch and build long-term relationship with clients
- Engage in the end to end banking & financial service which includes customer needs identification, solution recommendations, application fulfillment and follow up
- Provide a wide spectrum of financial advices and solutions to clients and identify cross-selling investment products opportunities
- Plan, organize and implement branch promotion campaign to improve client engagement
- Ensure the selling processes and activities are in compliance with the Company policies, procedure and all applicable regulatory guidelines
Requirements
- Degree holder in BA, finance or related discipline
- 5+ years of relevant experience with proven track record
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
- Energetic and outgoing with enthusiasm in achieving goals
- Excellent communication, interpersonal and relationship building skills
- Good command of spoken and written English, Cantonese and Mandarin
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
客户服务中心主管
工作职责
- 营运客户服务中心
- 提供客户服务及全方位建议，包括交易查询、处理投诉和其他相关服务、协助向客户推广各种投资、保险和银行产品。
- 监督和管理客服务团队，并为团队提供所需的培训。
- 提供客户服务技巧培训，以提升服务水平
- 确保及时跟进所有投诉个案及汇报予管理层
- 定期向公司管理层汇报及提交客户服务报告和建议
- 确保客户服务水平符合公司标准及要求
任职条件
- 大学或以上学历
- 具5年或以上客户服务相关工作经验，当中不少于3年管理经验
- 认真仔细，能独立有序地开展工作
- 具较强的团队合作精神与应变处理能力、责任心及抗压力强
- 具备良好中、英语文水平及电脑知识
如有任何查询，请电邮至[email protected]或致电 +853 8796 9620联络我们。
客户服务主任
工作职责
- 提供优质客户服务，维护分行专业形象
- 向客户提供投资产品的谘询服务、投资策略分析及理财方向
- 负责分行产品销售及客户关係的维护与拓展
- 协助分行经理制定业务发展和销售计划，达成分行的业务指标
任职条件
- 大学或以上相关学历
- 2年以上银行客户服务经验
- 对金融或保险产品有认识，并能向客户提供投资产品的谘询服务并具管理经验者优先考虑
- 符合澳门金融管理局规定买卖金融产品或就产品提供意见之资格优先
- 热诚有礼，诚实可靠及有上进心，待人亲切并具备良好社交技巧
- 流利中英文沟通及良好的英文阅读与表达能力
如有任何查询，请电邮至[email protected]或致电 +853 8796 9620联络我们。
柜员
工作职责
- 遵照有关法则章程处理分行日常之运作，包括处理客户之查询
- 向客户推介银行产品及提供优质服务
- 维护银行形象及提升客户满意度
任职条件
- 大学或以上相关学历
- 一年顾客服务经验，或应届毕业生亦会考虑
- 熟悉电脑 / MS Office及中英文打字
- 热诚有礼，诚实可靠，待人亲切并具备良好社交技巧
如有任何查询，请电邮至[email protected]或致电 +853 8796 9620联络我们。
客户关係经理 (全职或兼职均可)
工作职责
- 拓展新的客源及维繫良好的客户关係
- 推广及拓展银行或保险产品及业务
- 向客户提供投资产品的谘询服务、投资策略分析及理财方向
- 协助制定业务发展和销售计划，达成业务指标
任职条件
- 大学毕业或以上，主修金融、经济、市场管销或工商管理等相关专业
- 2年以上金融或销售业经验
- 对金融或保险产品有认识，并能向客户提供投资产品的谘询服务并具管理经验者优先考虑
- 热诚有礼，诚实可靠及有上进心，待人亲切并具备良好社交技巧
- 流利中文及英文沟通及良好的英语阅读与表达能力
(经验较浅者，将考虑为客户关係副经理)
如有任何查询，请电邮至[email protected]或致电 +853 8796 9620联络我们。
业务拓展助理 (全职或兼职均可)
工作职责
- 协助销售及客户关係的维护与拓展
- 协助销售团队拓展银行或保险业务
- 协助向客户提供投资产品的谘询服务、投资策略分析及理财方向
- 协助经理制定业务发展和销售计划，达成业务指标
任职条件
- 大学毕业或以上，主修金融、经济、市场管销或工商管理等相关专业
- 对金融或保险产品有认识，并能向客户提供投资产品的谘询服务并具管理经验者优先考虑
- 热诚有礼，诚实可靠及有上进心，待人亲切并具备良好社交技巧
- 流利中文及英文沟通及良好的英语阅读与表达能力
- 欢迎有志投身金融或保险业之应届毕业生
如有任何查询，请电邮至[email protected]或致电 +853 8796 9620联络我们。
客户关係高级经理 / 经理
工作职责
- 拓展商业信贷业务，以完成贷款指标
- 寻找新商机及因应客人所需推广及销售其他金融服务
- 撰写信贷建议书及报告等
- 规避风险，达到最高财务收益，最低呆坏帐
- 管理客户档案，定期检讨客户财务安排
任职条件
- 大学或以上程度, 主修工商管理，财务或市场推广
- 具3年以上银行工作经验，曾任职于商业信贷部者更佳
- 具人际网络，良好客户关係，并能积极配合团队工作
- 能读写流利中英语文，具良好沟通及解决问题能力
(经验较浅者，将考虑为客户关係主任)
如有任何查询，请电邮至[email protected]或致电 +853 8796 9620联络我们。
Manager
Responsibilities
- Assess, review & recommend credit proposals, loan reviews and arrange approval based on the respective lending authorities
- Review the credit policies periodically and suggest appropriate amendments when necessary
- Assist department head to monitor the quality of loan portfolio
- Review the credit risk related management reports and propose appropriate actions / measures whenever necessary
- Manage loan portfolio proactively to reduce delinquency and bad debt by taking proactive remedial actions at early stage
- Supervise the team in daily operations
Requirements
- Bachelor Degree holder in Business Administration, Finance or related disciplines, AHKIB or equivalent professional qualifications is an advantage
- 5+ years relevant experience in credit and risks management
- Sound knowledge of banking operations, particularly in risk management and credit control
- Good understanding of policies, procedures, practices and rules in banking industry
- Strong leadership, analytical and decision-making skills
- A team player with good communication and management skills with positive working attitude
- Good command of both spoken and written English and Chinese
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Manager
Responsibilities
- Deliver monthly accurate & timely financial and regulatory reporting
- Oversee all accounting and finance duties of the Banking and Insurance Businesses in Macau
- Provide guidance to Macau finance team members of their responsible tasks, and assist them to resolve any issues effectively
- Conduct implementation of accounting standards required per AMCM
- Assist with Group Head Office’s cost tracking analysis
- Participate in system upgrade / migration project
- Streamline and improve any existing process and procedures
- Resolve any accounting and related issues raised by internal departments and group finance team in a prompt manner
- Respond to regulator (AMCM) and external auditors’ queries
- Promote team members on learning & skill development and work collaboratively to resolve issues
- Perform ad hoc projects as assigned
Requirements
- Minimum 8 years working experiences, preferably with MNCs
- Degree in, Accounting or Finance, Business Administration
- CPA, CFA or other accounting/finance qualifications
- Proven analytical, organizational and problem-solving skills
- Strong interpersonal and communication skills, both verbal and written in English and Chinese
- Ability to deal with all levels of internal and external clients
- Self-motivated, independent, diligent and able to work under pressure.
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Deputy Head
Responsibilities
- Assist the Department Head to develop and implement risk-based audit plan for the Group
- Lead and coach audit team to improve the quality of deliverables and ensure the compliance with audit standards
- Perform independent assessment to maintain effective internal control and compliance system and enhance operational efficiency
- Prepare audit reports and provide valued-added recommendations to strengthen the control environment
- Follow up and evaluate the effectiveness of remedial actions taken by the management of auditee for ensuring rectification actions are timely taken to address the audit findings and recommendation
- Review and comment on policies, procedures and operation manuals
- Participate in ad-hoc projects and assignments as assigned
Requirements
- Degree holder in accounting, finance or related discipline
- Professional qualification of CPA, CIA or equivalent, holder of CISA &/or HKIB is a plus
- 10+ years of internal audit experience, with proven track record and hands-on experience in financial institutions Experience in IT and system development audits preferred
- Good knowledge of accounting and audit standards / requirements / regulations and operational procedures of financial services industry
- Able to drive execution independently with strong analytical, presentation, interpersonal and problem solving skills
- Self-motivated and able to work under pressure and meet tight deadlines
- Strong English and Chinese report writing skills
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Manager
Responsibilities
- Assist the Head of Group Internal Audit in developing and implementing the annual audit plan for Bank and Insurance Company, ensuring that all the high-risk areas are covered on a frequent basis.
- Manage a competent audit team; including their hiring, training and development, and retention. This will also include supervising, appraising, and succession planning.
- Prepare or supervise the preparation of internal audit reports and evaluate the practicality of audit recommendations.
- Report on matters of interest in addition to submitting audit reports.
- Prepare necessary input to ACC meetings, such as preparation of agenda, submission of reports and other materials.
- Review operational and financial policies and procedures for efficiency, effectiveness and reasonableness.
- Ensure that audit standards, procedures and techniques are satisfactory, and they keep pace with the development
- Conduct special investigations as directed by the Head of Group Internal Audit.
- Periodically review and revised the Internal Audit Manual as required
Requirements
- Degree holder in accounting, finance or related discipline
- Minimum 8 years solid and hands-on experience in financial institutions
- Possess relevant professional qualification.
- Good analytical, communication, reporting writing and problem solving skills.
- Self-motivated and able to work under pressure and meet tight deadlines
- Strong English and Chinese report writing skills
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Senior Manager
Responsibilities
- Act as the department head and the AML/CFT compliance officer for the Bank in Macau;
- Manage all the affairs of the department and to ensure the department operates efficiently and effectively in accordance to all applicable laws, regulations, guidelines, internal policies and procedures;
- Provide legal and regulatory advices to business and operational departments on launching of new products and activities.
- Develop compliance programs and perform compliance checking for all for the Bank’s activities;
- Provide technical support to the Bank’s AML system includes: handle usage enquiries, collaborate with Business Analyst and troubleshoot application incident;
- Review and update departments’ policies and procedures periodically to ensure in compliance with required legal and regulatory requirements;
- Design and conduct AML and other compliance training; AML monitoring assignments;
- Implement AML solution for mitigating AML risk as well as complying AML requirements imposed by Macau Authority;
- Review the Company’s legal documents include contracts and agreements;
- Managing local regulators, government authorities and external legal counsel
Requirements
- University degree or above in Law or related disciplines
- Minimum 10 years legal and compliance experience gained in banking industry, with 4 years as supervisory level; Macau working experience is not a must but preferred;
- Good knowledge about laws, regulations, rules, guidelines, industry practices, etc. applicable to banks, in particular, the AML/CFT laws and guidelines; With practical experience in handling AML alerts and suspicious transactions.
- Working experience in SAS AML system scenario and threshold setting and alert case handling for Transaction Monitoring and Onboarding modules.
- Holder of AAMLP or CAMS preferred;
- Good analytical and communication skill.
(Candidate with less experience will be considered as Manager)
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Manager
Responsibilities
- Responsible for the entire IT operations across Infrastructure, Servers, Databases, Data Center, Service Management, Security, etc.
- Ensure system platform stability, IT services meeting SLA and aligning cyber security standard
- Design and manage the infrastructure and IT operations solution meet both functional and technical requirements
- Responsible for coordinating with external regulators and auditors on related regulations matters.
- Overseeing cyber and technology risks for existing infrastructure and applications, and new technology solutions of digital transformation projects
Requirements
- Degree holder in computer science or related disciplines
- 10 years working experience in managing IT Operations and Infrastructure in banking or financial services environment.
- Experience in managing data center relocation projects
- Strong project management experience in infrastructure project implementation
- Holder of CRISC, CISA, CISM, CISSP or other equivalent certificates is preferred
- Practicing experience and knowledge in risk management framework and methodology
- Proactive, responsible, good problem solving skills
- Good written and spoken English and Chinese
- Good communication and interpersonal skills
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.