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不一樣的機遇
加入不一樣的滙業，成就不一樣的事業
「以人為本，用人唯才」是滙業財經集團的經營理念，集團亦以匯聚金融服務精英及培育專業人才為己任。若您希望在事業上有所突破，盡展所長，誠邀您加入不一樣的滙業，發展不一樣的事業。
為配合集團私人銀行及財富管理業務發展，集團現有以下工作機會，請將個人資料、履歷及申請職位，電郵或郵寄至本集團:
澳門
滙業銀行股份有限公司
人力資源及培訓部
地址: 澳門崗頂前地滙業銀行行政中心3樓
電話 :
(853) 8796 9620
Senior Relationship Manager
Responsibilities
- Implement business plans to achieve sales targets and business growth
- Solicit new business for the branch and build long-term relationship with clients
- Engage in the end to end banking & financial service which includes customer needs identification, solution recommendations, application fulfillment and follow up
- Provide a wide spectrum of financial advices and solutions to clients and identify cross-selling investment products opportunities
- Plan, organize and implement branch promotion campaign to improve client engagement
- Ensure the selling processes and activities are in compliance with the Company policies, procedure and all applicable regulatory guidelines
Requirements
- Degree holder in BA, finance or related discipline
- 5+ years of relevant experience with proven track record
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
- Energetic and outgoing with enthusiasm in achieving goals
- Excellent communication, interpersonal and relationship building skills
- Good command of spoken and written English, Cantonese and Mandarin
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
客戶服務中心主管
工作職責
- 營運客戶服務中心
- 提供客戶服務及全方位建議，包括交易查詢、處理投訴和其他相關服務、協助向客戶推廣各種投資、保險和銀行產品。
- 監督和管理客服務團隊，並為團隊提供所需的培訓。
- 提供客戶服務技巧培訓，以提升服務水平
- 確保及時跟進所有投訴個案及匯報予管理層
- 定期向公司管理層匯報及提交客戶服務報告和建議
- 確保客戶服務水平符合公司標準及要求
任職條件
- 大學或以上學歷
- 具5年或以上客戶服務相關工作經驗，當中不少於3年管理經驗
- 認真仔細，能獨立有序地開展工作
- 具較強的團隊合作精神與應變處理能力、責任心及抗壓力強
- 具備良好中、英語文水平及電腦知識
如有任何查詢，請電郵至[email protected]或致電 +853 8796 9620聯絡我們。
客戶服務主任
工作職責
- 提供優質客戶服務，維護分行專業形象
- 向客戶提供投資產品的諮詢服務、投資策略分析及理財方向
- 負責分行產品銷售及客戶關係的維護與拓展
- 協助分行經理制定業務發展和銷售計劃，達成分行的業務指標
任職條件
- 大學或以上相關學歷
- 2年以上銀行客戶服務經驗
- 對金融或保險產品有認識，並能向客戶提供投資產品的諮詢服務並具管理經驗者優先考慮
- 符合澳門金融管理局規定買賣金融產品或就產品提供意見之資格優先
- 熱誠有禮，誠實可靠及有上進心，待人親切並具備良好社交技巧
- 流利中英文溝通及良好的英文閱讀與表達能力
如有任何查詢，請電郵至[email protected]或致電 +853 8796 9620聯絡我們。
櫃員
工作職責
- 遵照有關法則章程處理分行日常之運作，包括處理客戶之查詢
- 向客戶推介銀行產品及提供優質服務
- 維護銀行形象及提升客戶滿意度
任職條件
- 大學或以上相關學歷
- 一年顧客服務經驗，或應屆畢業生亦會考慮
- 熟悉電腦 / MS Office及中英文打字
- 熱誠有禮，誠實可靠，待人親切並具備良好社交技巧
如有任何查詢，請電郵至[email protected]或致電 +853 8796 9620聯絡我們。
客戶關係經理 (全職或兼職均可)
工作職責
- 拓展新的客源及維繫良好的客戶關係
- 推廣及拓展銀行或保險產品及業務
- 向客戶提供投資產品的諮詢服務、投資策略分析及理財方向
- 協助制定業務發展和銷售計劃，達成業務指標
任職條件
- 大學畢業或以上，主修金融、經濟、市場管銷或工商管理等相關專業
- 2年以上金融或銷售業經驗
- 對金融或保險產品有認識，並能向客戶提供投資產品的諮詢服務並具管理經驗者優先考慮
- 熱誠有禮，誠實可靠及有上進心，待人親切並具備良好社交技巧
- 流利中文及英文溝通及良好的英語閱讀與表達能力
(經驗較淺者，將考慮為客戶關係副經理)
如有任何查詢，請電郵至[email protected]或致電 +853 8796 9620聯絡我們。
業務拓展助理 (全職或兼職均可)
工作職責
- 協助銷售及客戶關係的維護與拓展
- 協助銷售團隊拓展銀行或保險業務
- 協助向客戶提供投資產品的諮詢服務、投資策略分析及理財方向
- 協助經理制定業務發展和銷售計劃，達成業務指標
任職條件
- 大學畢業或以上，主修金融、經濟、市場管銷或工商管理等相關專業
- 對金融或保險產品有認識，並能向客戶提供投資產品的諮詢服務並具管理經驗者優先考慮
- 熱誠有禮，誠實可靠及有上進心，待人親切並具備良好社交技巧
- 流利中文及英文溝通及良好的英語閱讀與表達能力
- 歡迎有志投身金融或保險業之應屆畢業生
如有任何查詢，請電郵至[email protected]或致電 +853 8796 9620聯絡我們。
客戶關係高級經理 / 經理
工作職責
- 拓展商業信貸業務，以完成貸款指標
- 尋找新商機及因應客人所需推廣及銷售其他金融服務
- 撰寫信貸建議書及報告等
- 規避風險，達到最高財務收益，最低呆壞帳
- 管理客戶檔案，定期檢討客戶財務安排
任職條件
- 大學或以上程度, 主修工商管理，財務或市場推廣
- 具3年以上銀行工作經驗，曾任職於商業信貸部者更佳
- 具人際網絡，良好客戶關係，並能積極配合團隊工作
- 能讀寫流利中英語文，具良好溝通及解決問題能力
(經驗較淺者，將考慮為客戶關係主任)
如有任何查詢，請電郵至[email protected]或致電 +853 8796 9620聯絡我們。
Manager
Responsibilities
- Assess, review & recommend credit proposals, loan reviews and arrange approval based on the respective lending authorities
- Review the credit policies periodically and suggest appropriate amendments when necessary
- Assist department head to monitor the quality of loan portfolio
- Review the credit risk related management reports and propose appropriate actions / measures whenever necessary
- Manage loan portfolio proactively to reduce delinquency and bad debt by taking proactive remedial actions at early stage
- Supervise the team in daily operations
Requirements
- Bachelor Degree holder in Business Administration, Finance or related disciplines, AHKIB or equivalent professional qualifications is an advantage
- 5+ years relevant experience in credit and risks management
- Sound knowledge of banking operations, particularly in risk management and credit control
- Good understanding of policies, procedures, practices and rules in banking industry
- Strong leadership, analytical and decision-making skills
- A team player with good communication and management skills with positive working attitude
- Good command of both spoken and written English and Chinese
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Manager
Responsibilities
- Deliver monthly accurate & timely financial and regulatory reporting
- Oversee all accounting and finance duties of the Banking and Insurance Businesses in Macau
- Provide guidance to Macau finance team members of their responsible tasks, and assist them to resolve any issues effectively
- Conduct implementation of accounting standards required per AMCM
- Assist with Group Head Office’s cost tracking analysis
- Participate in system upgrade / migration project
- Streamline and improve any existing process and procedures
- Resolve any accounting and related issues raised by internal departments and group finance team in a prompt manner
- Respond to regulator (AMCM) and external auditors’ queries
- Promote team members on learning & skill development and work collaboratively to resolve issues
- Perform ad hoc projects as assigned
Requirements
- Minimum 8 years working experiences, preferably with MNCs
- Degree in, Accounting or Finance, Business Administration
- CPA, CFA or other accounting/finance qualifications
- Proven analytical, organizational and problem-solving skills
- Strong interpersonal and communication skills, both verbal and written in English and Chinese
- Ability to deal with all levels of internal and external clients
- Self-motivated, independent, diligent and able to work under pressure.
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Deputy Head
Responsibilities
- Assist the Department Head to develop and implement risk-based audit plan for the Group
- Lead and coach audit team to improve the quality of deliverables and ensure the compliance with audit standards
- Perform independent assessment to maintain effective internal control and compliance system and enhance operational efficiency
- Prepare audit reports and provide valued-added recommendations to strengthen the control environment
- Follow up and evaluate the effectiveness of remedial actions taken by the management of auditee for ensuring rectification actions are timely taken to address the audit findings and recommendation
- Review and comment on policies, procedures and operation manuals
- Participate in ad-hoc projects and assignments as assigned
Requirements
- Degree holder in accounting, finance or related discipline
- Professional qualification of CPA, CIA or equivalent, holder of CISA &/or HKIB is a plus
- 10+ years of internal audit experience, with proven track record and hands-on experience in financial institutions Experience in IT and system development audits preferred
- Good knowledge of accounting and audit standards / requirements / regulations and operational procedures of financial services industry
- Able to drive execution independently with strong analytical, presentation, interpersonal and problem solving skills
- Self-motivated and able to work under pressure and meet tight deadlines
- Strong English and Chinese report writing skills
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Manager
Responsibilities
- Assist the Head of Group Internal Audit in developing and implementing the annual audit plan for Bank and Insurance Company, ensuring that all the high-risk areas are covered on a frequent basis.
- Manage a competent audit team; including their hiring, training and development, and retention. This will also include supervising, appraising, and succession planning.
- Prepare or supervise the preparation of internal audit reports and evaluate the practicality of audit recommendations.
- Report on matters of interest in addition to submitting audit reports.
- Prepare necessary input to ACC meetings, such as preparation of agenda, submission of reports and other materials.
- Review operational and financial policies and procedures for efficiency, effectiveness and reasonableness.
- Ensure that audit standards, procedures and techniques are satisfactory, and they keep pace with the development
- Conduct special investigations as directed by the Head of Group Internal Audit.
- Periodically review and revised the Internal Audit Manual as required
Requirements
- Degree holder in accounting, finance or related discipline
- Minimum 8 years solid and hands-on experience in financial institutions
- Possess relevant professional qualification.
- Good analytical, communication, reporting writing and problem solving skills.
- Self-motivated and able to work under pressure and meet tight deadlines
- Strong English and Chinese report writing skills
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Senior Manager
Responsibilities
- Act as the department head and the AML/CFT compliance officer for the Bank in Macau;
- Manage all the affairs of the department and to ensure the department operates efficiently and effectively in accordance to all applicable laws, regulations, guidelines, internal policies and procedures;
- Provide legal and regulatory advices to business and operational departments on launching of new products and activities.
- Develop compliance programs and perform compliance checking for all for the Bank’s activities;
- Provide technical support to the Bank’s AML system includes: handle usage enquiries, collaborate with Business Analyst and troubleshoot application incident;
- Review and update departments’ policies and procedures periodically to ensure in compliance with required legal and regulatory requirements;
- Design and conduct AML and other compliance training; AML monitoring assignments;
- Implement AML solution for mitigating AML risk as well as complying AML requirements imposed by Macau Authority;
- Review the Company’s legal documents include contracts and agreements;
- Managing local regulators, government authorities and external legal counsel
Requirements
- University degree or above in Law or related disciplines
- Minimum 10 years legal and compliance experience gained in banking industry, with 4 years as supervisory level; Macau working experience is not a must but preferred;
- Good knowledge about laws, regulations, rules, guidelines, industry practices, etc. applicable to banks, in particular, the AML/CFT laws and guidelines; With practical experience in handling AML alerts and suspicious transactions.
- Working experience in SAS AML system scenario and threshold setting and alert case handling for Transaction Monitoring and Onboarding modules.
- Holder of AAMLP or CAMS preferred;
- Good analytical and communication skill.
(Candidate with less experience will be considered as Manager)
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Manager
Responsibilities
- Responsible for the entire IT operations across Infrastructure, Servers, Databases, Data Center, Service Management, Security, etc.
- Ensure system platform stability, IT services meeting SLA and aligning cyber security standard
- Design and manage the infrastructure and IT operations solution meet both functional and technical requirements
- Responsible for coordinating with external regulators and auditors on related regulations matters.
- Overseeing cyber and technology risks for existing infrastructure and applications, and new technology solutions of digital transformation projects
Requirements
- Degree holder in computer science or related disciplines
- 10 years working experience in managing IT Operations and Infrastructure in banking or financial services environment.
- Experience in managing data center relocation projects
- Strong project management experience in infrastructure project implementation
- Holder of CRISC, CISA, CISM, CISSP or other equivalent certificates is preferred
- Practicing experience and knowledge in risk management framework and methodology
- Proactive, responsible, good problem solving skills
- Good written and spoken English and Chinese
- Good communication and interpersonal skills
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.